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Regular members - Companies engaged in the management of receptive tour services that are a registered U.S. corporation, partnership, or company engaged primarily in providing wholesale receptive services to non-U.S. members of the travel industry.

Associate members - Organizations such as government agencies, educational institutions, domestic tour companies, travel trade associations and firms engaged in selling products or services to receptive tour operators.

Sustaining Members - Sustaining membership is open to associate (supplier) members of the association. RSAA Sustaining Membership increases your role and visibility within the association with additional exposure and a position on the RSAA Advisory Board.

Why Work with an RSAA RTO?

Advantages of Working with a Receptive Tour Operator

• A receptive operator has on hand the most comprehensive and up to date knowledge of the destination and services available. Therefore, the receptive will try to make the best choice based on quality and price to International travel organizations which best meet their needs and budget. In so doing, the receptive operator can promote service providers and develop future business for all concerned.

• In creating travel products for International Tour Operators to sell in their markets, a receptive operator plans itineraries and suggests activities incorporating the services of domestic suppliers, thereby creating demand for them. Most receptive operators have vast knowledge of the most productive International operators and therefore serve as a marketing arm for domestic suppliers.

• A receptive agent specializes in organizing the intricate details of a travel package. This involves careful planning and requires skills which can only be acquired by many years of experience. The receptive agent is the most qualified to advise international clients which itineraries will work best, and to coordinate this with the suppliers.

• The staff of a receptive operator consists of professionals who know how to fit the services to the needs of a particular nationality, and how to meet the needs of any type of group, whether ad hoc, incentive or tour series. The receptive agent knows the questions to ask, and the issues to consider. This may not be the case when a direct booking occurs. Therefore much time is saved and potential serious problems are avoided.

• The receptive operator serves as the authorized local contact for the international operator, stepping in to handle emergencies and resolve problems as they arise. Very often, this quick action avoids legal entanglements for foreign clients and means fewer headaches for the suppliers.

• The receptive operator serves as a mediator in negotiating deposit and prepayment conditions that are acceptable to the supplier but still allow the client the maximum possible time to sell the product. The receptive agent also makes sure all payments are made on time.

• A receptive operator is a very handy marketing tool for a supplier. For example, if a hotel suddenly has space available, or if there is a new travel or entertainment product, a receptive agent will be more than willing to try to help sell it. With the vast network of international operators on the mailing list of each receptive, the message gets out quickly and inexpensive, often producing excellent results.

The above points illustrate some very positive roles receptive operators have always played in the inbound travel industry, and how much they have done for both associate members and overseas clients over the years.

The regular members of the RSAA have to continue to stress these ideas to our overseas clients.

We urge our associate members and potential associate members to also make every effort to keep receptive operators in the picture when approached by any overseas individual or group trying to make direct arrangements. There is no doubt that in the end, it is to the advantage of all to work through a professional RSAA operator.