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Why Work Through RSAA

International Tour Operators should take advantage of working through a Receptive Agent in order to provide their clients with the best possible service.

  • The receptive agent can advise you which itineraries and travel experiences will work best for your clients. Once you have determined the best itinerary, the receptive agent will seamlessly organize the countless details of your clients' trip for you and enable you to offer the end product to your client, without no hassle. The receptive agent will also keep you up to date with the latest developments, changes, new products and services and to coordinate details with the best suppliers.
  • A receptive agent has the most comprehensive and up to date knowledge of the destination and its possibilities and can, therefore, make recommendations for you to communicate to your clients so that you can meet their budget and offer them a travel experience that will bring them back for more. In this age of the internet's incredible range of sources of information, you need someone with local, personal knowledge to help you evaluate all the data.
  • The receptive agent serves as a mediator in negotiating deposit and prepayment deadlines that are acceptable to the supplier but still allow you the maximum possible time to sell the product. The receptive agent also ensures that pre-payments are made on time for your clients, thus guaranteeing the services will be as offered.
  • The receptive agent knows and utilizes reliable motor coach companies, hotels, restaurants, attractions, and other suppliers who know the inbound market and who will cater to your clients to ensure a successful travel experience.
  • The staff of a receptive agency consists of professionals with specialized skills developed through years of experience. They know how to fit the services to your countrymen's specific needs, or to meet the demands of your special incentive group or individual traveler. The receptive agent knows the questions to ask, and the issues to consider. You may not find such knowledgeable personnel if you attempt to deal directly with travel suppliers.
  • The receptive agent is on the spot to handle any emergencies and resolve problems as they arise. This will result in more satisfied clients and fewer headaches for you.
  • In short, the Receptive Agent makes it easy for you to look good while lessening your workload.